Human-Centered Design: Principles for Successful Leadership Across Health Care Teams and Technology

Published:November 23, 2022DOI:


      Centering the humanity of the individual and evaluating the benefits and risks of care delivery is nursing’s calling card across health systems confronted by competing technology-centered and human-centered perspectives. Human-centered design (HCD) emerged in health care to reprioritize a human-centered approach to innovation and caring. Nurse leaders can leverage HCD to understand the disease and treatment context of the human experience in care delivery as lived by those directly participating in and impacted by a process or system. While HCD in health care continues to evolve, consideration of the human experience is vital to delivering effective design-focused processes and solutions.
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      Joshua A. Wymer, MSN, RN, RN-BC, NEA-BC, CHCIO, CDH-E, FACHE, FAAN, is Chief Health Information Officer, San Diego Market, Defense Health Agency, and Chief Nursing Informatics Officer, at the Naval Medical Center in San Diego, California. He can be reached at [email protected] .


      Dan R. Weberg, PhD, MHI, RN, FAAN, is Clinical Assistant Professor at The Ohio State University College of Nursing, Columbus, Ohio.


      Christopher H. Stucky, PhD, RN, CNOR, CSSM, CNAMB, RN-BC, NEA-BC, FAAN, is Deputy Chief and Nurse Scientist at the Center for Nursing Science and Clinical Inquiry, Landstuhl Regional Medical Center, in Landstuhl Kirchberg, Rheinland-Pfalz, Germany.


      Nguyet N. Allbaugh, MSN, RN, CAPA, CPHIMS, is Regional Chief Nursing Informatics Officer, Naval Medical Forces Pacific, and Chair, Virtual Health, at the Naval Medical Center in San Diego, California.