Feature| Volume 17, ISSUE 5, P445-450, October 2019

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The Executive Nurse Leader in Service Line Management:

An Experience of a Hospital Health System


      Complex health care delivery systems are often organized around the management of specific patient populations or service lines across ambulatory and inpatient settings and the executive nurse leader is the most suitable clinical professional to provide visionary leadership in a dyad with a senior physician for a service line. This article describes the unique experience of a system hospital and the successes of the executive nurse leader as the co-lead in service line management.
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      Ashley Iannazzo, DNP, RN, CNL, is programmatic nurse specialist, Nursing Administration, at UPMC Magee-Womens Hospital in Pittsburgh, Pennsylvania. She can be reached at [email protected] Holly Lorenz, MSN, RN, is chief nurse executive, UPMC Corporate Nursing, and co-chair, ICU Service Center, UPMC, in Pittsburgh, Pennsylvania. Maribeth McLaughlin, MPM, BSN, RN, is vice president, Operations, and vice president, Women’s Health Services, at UPMC Magee-Womens Hospital in Pittsburgh, Pennsylvania.