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- The Ultimate Guide to Competency Assessment in Health Care. Creative Health Care Management, Minneapolis, MN2005
- Compassion in healthcare: the missing dimension of healthcare reform? Futures Debate. Paper 2. NHS Confederation, London, UK2008
- Quality Caring: In Nursing and Health Systems. Springer, New York, NY2009
- Leader to patient program: bringing the clinical and leadership domains together.Nurse Leader. 2012; 10: 30-33
- Nurse Manager Engagement: Strategies for Excellence and Commitment. Jones & Bartlett, New York, NY2010
- Reflection: an essential element of evidence-based practice.J Emerg Nurs. 2008; 34: 246-248
- Creating a culture of professional development: a milestone pathway tool for registered nurses.J Contin Educ Nurs. 2009; 40: 501-508
- Wired to Care. FT Press, Upper Saddle River, NJ2009
- Oh No…Not More of That Fluffy Stuff: The Power of Engagement. Fire Starter Publishing, Gulf Breeze, FL2013
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Footnotes
Note: We would like to thank Salomie Devassey and Susan Mericle, for their creation of the Flower Power program; Alex Klacman for leading the RQI implementation; and Joyce Lee for co-creating the civility dashboard. We also dedicate and acknowledge each and every employee at Texas Health Dallas for their strength, courage, bravery, and dedication; and our Texas Health Resources leaders and peers for the unwavering support.