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Table of Contents pages 3-4 Full Text | Full-Text PDF (102 KB)
Editorial
Complexities in Health Care Management: Who Holds the Rubik's Cube? Roxane Spitzer page 6 Full Text | Full-Text PDF (77 KB)
Lessons Learned
Fear Can Be a Good Thing Katherine Vestal pages 10-11 Full Text | Full-Text PDF (101 KB)
The Coaching Forum
Managing by Accident Catherine Robinson-Walker pages 12-13 Full Text | Full-Text PDF (74 KB)
Leader to Watch
Donna J. Zazworsky, RN, MS, CCM, FAAN Ann Marie T. Brooks pages 14-18 Full Text | Full-Text PDF (150 KB)
American Organization of Nurse Executives
Line of Sight: The Crucible in Nurse Manager Engagement pages 21-28 Full-Text PDF (362 KB)
Features
Positive Deviance: Innovation from the Inside Out Belinda Jaramillo, Crystal Jenkins, Fredda Kermes, Les Wilson, Julie Mazzocco, Tami Longo pages 30-32 Full Text | Full-Text PDF (165 KB)
First Fridays: Celebrating the Nursing Profession Valarie D. Ricks, Rebecca (Suzie) Miltner pages 36-39 Full Text | Full-Text PDF (139 KB)
Rules of Engagement: Six Practical Steps for Getting the Most from a Consulting Engagement Bonnie Barndt-Maglio pages 40-43 Full Text | Full-Text PDF (200 KB)
Nurse Manager Development Beyond the Classroom Karen K. Kirby, Pamela DeCampli pages 44-47 Full Text | Full-Text PDF (118 KB)
New Medicare Discharge Appeal Rules Highlight Need for Leadership Response Vivian Campagna pages 48-51 Full Text | Full-Text PDF (161 KB)
Change Management at the Hospital Front Door: Integrating Automatic Patient Tracking in a High Volume Emergency Department and Level 1 Trauma Center Linda Laskowski-Jones pages 52-57 Full Text | Full-Text PDF (198 KB)
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