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Table of Contents
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2
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| Columns |
| Editorial |
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Lessons From the Housing Bubble
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Roxane Spitzer
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6
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| Letter to the Editor |
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Author(s) |
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Letter to the Editor
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April Malone
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9
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| Lessons Learned |
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Article Title |
Author(s) |
Pages |
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Why New Managers Fail: What Can We Do to Prevent It?
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Katherine Vestal
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10-11
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| The Coaching Forum |
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Author(s) |
Pages |
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The Downside of Storytelling
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Catherine Robinson-Walker
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12-13
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| Leader to Watch |
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Author(s) |
Pages |
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Melissa Fitzpatrick, RN, MSN, FAAN
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Robert Hess
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14-18
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| The Voice of Nursing Leadership™ |
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Pages |
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Analyzing Nursing Perspectives on the Impact of Behavior Change Programs for Clinical Support Service Employees
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21-24
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| Features |
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Author(s) |
Pages |
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Differentiating Peer Review and the Annual Performance Review
Confusion exists about the intent and focus of annual performance reviews (APR) compared with professional peer reviews (PPR). To ensure that both reviews are meeting organizational, professional, ind...
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Vicki George,
Barb Haag-Heitman
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26-28
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Many More Hills to Climb: The Journey of Magnet™ Organizations
After climbing a great hill, one only finds that there are many more hills to climb. —Nelson Mandela For those on the Journey to Magnet Excellence™, the quest never really ends, although plateaus may ...
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Kathleen Russell-Babin
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30-33
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Lateral Service to Deliver Better Patient Care
“As director of our level I emergency department, I was called to a medical-surgical unit to perform service recovery for a newly admitted female patient who expressed dissatisfaction regarding her ED...
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Courtney Vose,
Kim Hitchings,
Beth Kessler,
Jack Dunleavy,
Anthony Ardire,
Andrew Barsky
et al.
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34-38
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The Alchemy of Shared Governance: Turning Steel (and Sweat) Into Gold
Support for shared governance has been accumulating in strength and numbers in recent decades. Now, more than ever, hospitals are actively initiating and evolving shared-governance programs as a vehic...
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Jennifer I. Rheingans
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40-42
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Understanding the Nurse Executive and Executive Administrative Assistant Relationship
The Institute for Nursing Healthcare Leadership (INHL) surveys have been designed as a series of research projects. They aim at taking an early step toward understanding nurse leader influence, knowle...
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Jeffrey M. Adams,
Jeanette Ives Erickson,
Marianne Ditomassi,
Joyce C. Clifford
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44-45
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Unannounced Mock Drills for Violent Situations
Violence in hospital emergency departments is a dangerous problem. The International Council of Nurses described this problem as a “world-wide epidemic” in 2008, and recent studies have clearly indica...
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Nicholas Alen Chmielewski,
Dan Abbey
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46-47
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Layoffs: Answering Those Tough Questions
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Perry Guthrie
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48-50
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How to Mentor and Be Mentored
Top athletes, businesspeople, and sports teams know that excellence is never an accident, so shouldn't the same be true in every profession? Excellence in nursing is something we strive for every day.
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Elspeth Raisbeck
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51-53
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| Columns |
| Sage Advice |
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Article Title |
Author(s) |
Pages |
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What I Learned from a Strike
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Franklin A. Shaffer
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56
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| Leader to Watch |
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Author(s) |
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Snapshot: Melissa Fitzpatrick, RN, MSN, FAAN
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E13
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