Nurse Leader
Volume 7, Issue 6 , Pages 52-56, December 2009

One Public Hospital's Journey to Nursing Excellence: Professional Practice as the Foundation

  • Joan Petersen Smith, RN, BSN, MPA, NEA-BC

      Affiliations

    • Both authors are employed in the department of nursing at Santa Clara Valley Medical Center in San Jose, California.
    • Joan Petersen Smith, RN, MPA, NEA-BC, was the chief nursing officer for 22 years and is now director of the Center for Nursing Excellence.
  • ,
  • Sue Kehl, RN, BSN, MSNc, CCRN

      Affiliations

    • Both authors are employed in the department of nursing at Santa Clara Valley Medical Center in San Jose, California.
    • Sue Kehl, RN, BSN, MSNc, CCRN, is the Nurse Manager for Pediatrics/PICU. She is a certified professional role development coach, a former staff development instructor, and the leader of the VMC coaches group.

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PII: S1541-4612(09)00238-9

doi:10.1016/j.mnl.2009.09.003

Nurse Leader
Volume 7, Issue 6 , Pages 52-56, December 2009