Nurse Leader
Volume 7, Issue 2 , Pages 38-43 , April 2009

Addressing Disruptive Behavior by Implementing a Code of Professionalism to Transform Hospital Culture

  • Kathleen Leask Capitulo, DNSc, RN, FAAN, FACCE

      Affiliations

    • Kathleen Leask Capitulo, DNSc, RN, FAAN, is the Vice President, Institute for Nursing, of the North Shore–LIJ Health System, New Hyde Park, NY. She is also an associate professor in the Bolton School of Nursing at Case Western Reserve University in Cleveland, OH, and a professor at Wenzhou Medical College in Wenzhou, China, and a Robert Wood Johnson Executive Nurse Fellow (2004 cohort)

References 

  1. In:  Kohn LT ,  Corrigan JM ,  Donaldson MS editor. To err is human: Building a better health care system . Washington, DC: National Academy Press; 2000;
  2. Joint Commission  . Behaviors that undermine a culture of safety . Sentinel Event Alert . July 9, 2008;40:1–3 http://www.jointcommission.org/SentinelEvents/SentinelEventAlert/sea_40.htm
  3. O'Garr B . Abusive docs drive nurses out . Hosp Health Netw . 2004;78(4):10
  4. Agency for Health Research and Quality  . Patient Safety Culture Surveys . Available at: http://www.ahrq.gov/qual/hospculture/ Accessed January 18, 2008.
  5. Dennison R . Creating an organizational culture for medication safety . Nurs Clin North Am . 2005;40(1):1–23

PII: S1541-4612(09)00011-1

doi: 10.1016/j.mnl.2009.01.009

Nurse Leader
Volume 7, Issue 2 , Pages 38-43 , April 2009

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