Table of Contents

Article Outline

 

Features
28	Taking Hold as the New Leader: Strategies to Revitalize Nursing Staff after Leadership Turnover
	Michael R. Bleich, PhD, RN, NEA-BC, FAAN
	A new leader must take hold of the opportunities for change by using intentional strategies and involving others in the transition process.
32	On Meaning and Spirit in Leadership
	Leah L. Curtin, ScD, RN, FAAN
	Leadership isn't all about me; it is about how we can inspire others, how we can serve others, how we can help others succeed.
38	Metrics: The Vital Signs that CNOs Measure
	JoEllen Koerner, RN, PhD, FAAN
	To the degree that you are willing to look at the metrics, while also examining your-self deeply to understand how you are contributing to both the problems and the solutions, you will be a transformative agent of change.
41	The New Graduate RN Residency: Win/Win/Win for Nurses, Hospitals, and Patients
	Charles Krozek, MN, RN
	When hospitals opt for a structured, systematic RN transition program that can accelerate both competence and confidence, it's a win/win/win for nurses, hospitals, and patients.
45	Lost Knowledge: Confronting the Challenges of an Aging Nursing Workforce
	Rose O. Sherman, EdD, RN, NEA-BC
	Without a strategic plan to evaluate the pending retirements of their nursing workforce and then transfer that wealth of knowledge, organizations may find themselves vulnerable to increased errors, loss of efficiency, and a decline in patient care.
48	HCAHPS: Nursing's Moment in the Sun
	Franklin A. Shaffer, EdD, RN, DNSc, FAAN, and Carol Tuttas, MSN, RN, CNA, BC
	The Hospital Consumer Assessment of Healthcare Providers and Systems offers hospitals an opportunity to increase revenues and directly ties patients' perceptions of the overall quality of their care to hospital reimbursement.
52	Applying a Systems Thinking Model for Effective Staffing
	Kathy Douglas, RN, MHA, and Karlene Kerfoot, RN, PhD, CNAA, FAAN
	Helping organizations to think and work like systems and learn about unintended consequences downstream of decisions and how they may influence effective staffing is imperative.
Cover
12	LEADER TO WATCH
	Shara Stodola, RN
	Franklin A. Shaffer, EdD, RN, DNSc, FAAN, and Rose O. Sherman, EdD, RN, NEA-BC
Columns
6	Editorial
	Apathy and Aggression
	Roxane Spitzer, PhD, MBA, RN, FAAN
8	Lessons Learned
	Standing in the Way of Our Own Success
	Katherine Vestal, RN, PhD, FAAN, FACHE
10	The Coaching Forum
	The Readiness Factor
	Catherine Robinson-Walker, MBA, MCC
American Organization of Nurse Executives
19	Why Nurses Still Must Learn To Delegate