Nurse Leader
Volume 6, Issue 4 , Page 25 , August 2008

Building the Business Case for the Clinical Nurse Leader Role

  • James L. Harris, DSN, APRN-BC, MBA, CNL

      Affiliations

    • James L. Harris, DSN, APRN-BC, MBA, CNL, is program director of leadership development in the Office of Nursing Services.
    • ,
  • Karen Ott, MSN, RN

      Affiliations

    • Karen Ott, MSN, RN, is the program director for academic and legislative initiatives.

References 

  1. Institute of Medicine  . In: To err is human: building a safer health system . Washington, DC: National Academy Press; 2000;p. 1
  2. Institute of Medicine  . Crossing the quality chasm . Washington, DC: The National Academies Press; 2001;
  3. Joint Commission on Accreditation of Healthcare Organizations  . Health care at the crossroads, Strategies for addressing the evolving nursing crisis . Chicago, IL: Joint Commission; 2002;
  4. American Hospital Association Commission on Workforce for Hospitals and Health Systems  . In our hands, how hospital leaders can build a thriving workforce . Chicago, IL: American Hospital Association; 2002;
  5. American Association of Colleges of Nursing  . White paper on the education and role of the clinical nurse leader . Available at: www.aacn.nche.edu/CNL/CNLpubs.htm February 2007; Accessed March 21, 2008.
  6. Australian General Practice Network  . Nursing in general practice business case models . Available at: www.generalpracticenursing.com.au/site/index.cfm? December 2005; Accessed March 16, 2008.
  7. Zipkin Paul . The limits of mass customization. MIT Sloan Management Review . Spring . 2001;42(3):81–87
  8. McGlynn EA , Ash SM , Adams J , et al.   The quality of health care delivered to adults in the United States . N Engl J Med . 2003;348:2635–2645
  9. Leatherman C , McCarthy D . Quality of health care in the United States: a chartbook . New York: Commonwealth Fund; 2004;
  10. Leatherman S , Berwick D , Iles D , et al.   The business case for quality: case studies and an analysis . Health Aff (Millwood) . 2003;22:17–30
  11. Reiter K , Kilpatrick K , Greene S , Lohr K , Leatherman S . How to develop a business case for quality. International Journal for Quality in Health Care December 15, 2006 . Available at: http://intqhc.oxfordjournals.org/cgi/content/full/19/1/50 Accessed February 15, 2008.
  12. Clarke S . Making the business case for nursing: justifying investments in nurse staffing and high-quality practice environments . Nurse Leader . 2007;5(4):34–38

 Both authors work for the Veterans Health Administration in Washington, DC.

PII: S1541-4612(08)00136-5

doi: 10.1016/j.mnl.2008.06.002

Nurse Leader
Volume 6, Issue 4 , Page 25 , August 2008

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