Nurse Leader
Volume 5, Issue 4 , Pages 39-43 , August 2007

Expectation management: The subtle art of engagement

  • JoEllen Koerner, RN, PhD, FAAN

      Affiliations

    • JoEllen Koerner, RN, PhD, FAAN, is the president of Nurse MetriX in Sioux Falls, South Dakota.

References 

  1. Moseley J , O'Malley K , et al.   A Controlled Trial of Arthroscopic Surgery for Osteoarthritis of the Knee . N Engl J Med . 2002;347(2):81–88
  2. Lipton B . In: The biology of belief . Santa Rosa, CA: Mountain of Love/Elite Books; 2005;p. 142–143
  3. Institute of Noetic Science  . The 2007 Shift Report: Evidence of a World Transforming . Petaluma, CA: Institute of Noetic Science; 2007;
  4. Cleveland H . The knowledge executive: leadership in an information society . New York: E.P. Dutton; 1999;
  5. Osho  . The book of understanding . Switzerland: Osho International Foundation; 2006;

PII: S1541-4612(07)00125-5

doi: 10.1016/j.mnl.2007.05.005

Nurse Leader
Volume 5, Issue 4 , Pages 39-43 , August 2007