Nurse Leader
Volume 5, Issue 4 , Pages 23-27 , August 2007

Facing up to fallibility: A manager's guide to ethical decision-making

  • Leah L. Curtin, RN, ScD(h), FAAN

      Affiliations

    • Leah Curtin, RN, ScD(h), FAAN, is a clinical professor of nursing at the University of Cincinnati, managing partner of Metier Consultants, and director of Cross Country Education's Nurse Manager Boot Camp.

References 

  1. Tom Peters  . In: Thriving on Chaos . New York: Harper and Row; 1987;p. 46
  2. Jaffe I . Video catches hospital ‘dumping’ incident . Available at http://www.npr.org/templates/story/story.php?storyId=5298034 Accessed May 10, 2007.
  3. Medicare Fraud 101 . Available at http://www.medicare-fraud.net Accessed May 10, 2007.
  4. Davis M . No Tenet brotherly love lost. The Street.com. 5.16.2006 . Available at: http://www.thestreet.com/stocks/healthcare/10285603.html Accessed May 10, 2007.
  5. Nash L . In: Good intentions aside: a manager's guide to moral decision-making . Boston: Harvard Business School Press; 1990;p. 3
  6. Bates DW , et al.   Asking residents about adverse events in a computer dialogue: how accurate are they? . J Qual Improv . 1998;24:197–202
  7. Aiken LH , Clarke SP , Sloane DM , Sochalski J , Silber JH . Hospital Nurse staffing and patient mortality, nurse burnout and job satisfaction . JAMA . 2002;288:1987–1993
  8. Aiken LH , Sloane DM , Lake ET , Sochalski J , Weber AL . Organization and outcomes of inpatient AIDS care . Medical Care . 1999;37(8):760–772
  9. Aiken L , Smith HL , Lake ET . Lower Medicare mortality among a set of hospitals known for good nursing care . Medical Care . 1994;32:771–785
  10. Aiken LH , Sochalski J , Lake ET . Studying outcomes of organizational change in health services . Medical Care . 1997;35(11):NS6–NS18
  11. American Nurses Association  . Nursing's Report Card for Acute Care . Washington D.C.: American Nurses' Publishing; 1995;
  12. Blegen MA , Goode CJ , Reed L . Nurse staffing and patient outcomes . Nursing Research . 1998;47(1):43–49
  13. Cromer B . Nurses' Working Conditions and the Nursing Shortage . JAMA . 2003;289:1633
  14. Dimick JB , Swoboda SM , Pronovost PJ , Lipsett PA . Effect of Nurse-to-Patient Ratios in the Intensive Care Unit on Pulmonary Complications and Resource Use After Hepatectomy . Am J Crit Care . 2001;10(4):376–382
  15. Gelinas L , Bohlen C . The Business Case for Retention . JCSM . 2002;4(8):14–16
  16. Institute of Medicine  . In: To Err is Human . Washington DC: National Academy Press; 2000;p. 244–248
  17. Kaye J , Ashline V , Erickson D , et al.   Critical care bug team: a multidisciplinary approach to reducing ventilator-associated pneumonia . Am J Infect Control . 2000;28:197–201
  18. Kovner C , Gergen PJ . Nurse staffing levels and adverse events following surgery in U.S. hospitals . Image: Journal of Nursing Scholarship . 1998;30(4):315–321
  19. Kovner C , Needleman J . Nursing burnout and patient safety . JAMA . 2003;289:550
  20. Knaus WA , Draper EA , Wagner DP , Zimmerman JE . An evaluation of outcome from intensive care in major medical centers . Ann Intern Med . 1986;104:410–418
  21. Knaus WA , Wagner DP , Draper EA , Zimmerman JE , et al.   The APACHE III prognostic system: risk predictions of hospital mortality for critically ill hospitalized adults . Chest . 1999;100:1619–1636
  22. Lee JL , Chang BL , Pearson ML , Kahn KL , Rubenstein LV . Does what nurses do affect the clinical outcomes for hospitalized patients? . Health Services Research . 1999;34:1011–1032
  23. Lichtig LK , et al.   Some impacts of nurse staffing on acute hospital outcomes . J Nurs Admin . 1999;29(2):25–33
  24. Malial FM , Von Reuden K . The impact of collaboration on patient outcomes . J Clin Systems Manage . 2002;4(5):14–16
  25. Moore K , Lynn MR , McMillen BJ , Evans S . Implementation of the ANA Report Card . J Nurs Admin . 1997;29(6):48–54
  26. Needleman J , Buerhaus P , Mattke S , Stewart M , Zelevinsky K . Nurse-staffing levels and the quality of care in hospitals . N Engl J Med . 2002;346(22):1715–1722
  27. O'Brien-Pallas L , Thomson D , Alksnis C , Bruce S . The economic impact of nurse staffing decisions: Time to turn down another road? . Hospital Q . 2001 Spring;42–50
  28. Pronovost PJ , Dang D , Dorman T , Lipsett PA , Garrett E , Jenckes M , et al.   Intensive care unit nurse staffing and the risk for complications after abdominal aortic surgery . Effective Clinical Practice . 2001;4:199–206
  29. Pronovost PJ , Jenckes MW , Dorman T , Garrett E , Breslow MJ , Rosenfeld B , et al.   Organizational characteristics of intensive care units related to outcomes of abdominal aortic surgery . JAMA . 1999;281:1310–1317
  30. Shortell SM , Zimmerman JE , Rousseau DM , Gillies RR , Wagner DP , Draper EA , et al.   The performance in intensive care units: does good management make a difference? . Medical Care . 1994;32:508–525
  31. Sovie MD , Jawad AF . The impact of restructuring on 29 university hospitals . J Nurs Admin . 2001;34:588–600
  32. Steinbrook R . Nursing in the crossfire . N Engl J Med . 2002;346:1757–1766
  33. Sulmasy DP , McIlvane JM . Patients' ratings of quality and satisfaction with care at the end of life . Arch Intern Med . 2002;162:2098–2104
  34. Tourangeau AE , Giovannetti P , Tu JV , Wood M . Nursing-related determinants of 30-day mortality for hospitalized patients . Can J Nurs Res . 2002;33(4):71–88
  35. Ulrich CM , Wallen G , Grady C , et al.   The Nursing Shortage and the Quality of Care . N Engl J Med . 2002;347:1118–1119
  36. Unruh L . Licensed Nurse Level is Key to Reducing Adverse Events . Medical Care . 2003;41(1):142–152
  37. van Servellen G , Schultz MA . Demystifying the influence of hospital characteristics on inpatient mortality rates . J Nursing Admin . 1999;29(4):39–47
  38. Young MP , Gooder VJ , Oltermann MH , et al.   The Impact of A Multidisciplinary Approach on Caring for Ventilator-Dependent Patients . International J Quality Health Care . 1998;10:15–26
  39. Curtin L . Why Good People Do Bad Things . Nursing Management . 1996 July;63–65
  40. McCormick R . The end of Catholic hospitals? . America . 1998 July 4 – 11;8
  41. Grimaldi PL . Managed care glossary update . Nurs Manage . 1997;78(8):22–25
  42. Badarocco JL , Ellsworth RR . In: Leadership and the Quest for Integrity . 2nd ed.. Cambridge, Mass: Harvard University Press; 2002;p. 45–46
  43. Curtin L . An integrated analysis of nurse staffing and related variables. 2004. Online J Issues Nursing . Available at http://www.nursingworld.org/ojin/topic22/tpc22_5.htm Accessed May 15, 2007.

PII: S1541-4612(07)00123-1

doi: 10.1016/j.mnl.2007.05.003

Nurse Leader
Volume 5, Issue 4 , Pages 23-27 , August 2007

Article Tools