| Features |
| 20 | Conceptual Models and the Nursing Organization: Implementing the AACN Synergy Model for Patient Care™ |
| | Karlene M. Kerfoot, Ramón Lavandero, Marilyn Cox, Nora Triola, Christine Pacini, and M. Dave Hanson |
| | This complementary set of nurse competencies has proven that optimal patient outcomes result when patient needs and nurse competencies are aligned. |
| 27 | ISO 9001:2000 – A Support for Professional Nursing Practice |
| | Ann Kobs |
| | The International Organization of Standardization's 9001:2000 standards, a premier, international management system, can support the nursing process to its ultimate goal of positive outcomes for patients. |
| 30 | Toward a Greater Understanding of Health System Nursing Organizations and the Role of the CNO |
| | Lauren Arnold, PhD, RN, Wilhelmina Manzano, MA, RN, Sherrie L. Jones, Gerald E. Bisbee, Nancy E. Holecek, BSN, RN, and Karlene Kerfoot, PhD, RN |
| | This article provides insight into the strategies and priorities of large health system nursing executives in balancing their obligations to the health system and the nurses they lead.
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| 34 | Scheduling and Staffing: Innovations from the Field |
| | Carol Ann Cavouras, RN, MS |
| | Effective staffing involves creative leadership, structure, technology, and a climate of mutual respect and shared decision making.
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| 38 | Redesigning the Recruitment Function: Winning at Recruitment and Retention of Critical Health Care Professionals |
| | Suellyn Ellerbe, RN, MN, CNAA, BC, Lydia Ostermeier, RN, BSN, and Sandra Shelley, RN, PhD |
| | Recruiters role-model the successful health care professional in all the work they do and are viewed throughout the organization as partners in recruiting and retaining excellent employees.
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| 42 | Why Do We Do It? |
| | Carolyn Green, RN, MBA, and Judy L. Spinella, RN, MSN, MBA, CHE |
| | Nursing attracts professionals for its people, challenges, entertainment value, and contribution potential. |
| 44 | “Used Parts”: The Rational Approach to Understanding Organizational Systems and Structures |
| | Kandace J. Landreneau, RN, PhD |
| | This sociological perspective of organizational systems compares one structure with another, using the rational system of organizations to analyze how organizations are structured to meet specific goals with maximum efficiency. |
